How to submit a useful report
Include the relevant URL, server or order ID, issue category, date and steps to reproduce a bug. For unlawful or copyright content, identify the reported material clearly.
Questions about your server, Boost, account or partnerships? Send a message directly to our Admin support inbox.
Connection issues, adding servers, voting and statistics.
Send request →Partnerships with gaming communities, hosting providers and creators.
Apply for partnership →Meet multiplayer server owners and gaming communities.
Explore community →Fill in the details. Our support team can respond through the support system.
The key things to know before continuing.
Include the relevant URL, server or order ID, issue category, date and steps to reproduce a bug. For unlawful or copyright content, identify the reported material clearly.
Never submit passwords, tokens, Stripe/API keys, CVCs, card copies or unnecessary personal data about other people.
Requests go through the existing support system. Response time depends on complexity and volume; urgent safety-related concerns may be prioritised.